Erin Stetzer Homes, DBA Stetzer Builders,
Erin Stetzer Digital Courses, Beyond the Blueprints
Terms and Conditions of Use
Please read these Terms and Conditions of Use (“TOU”) carefully. You must agree to these TOU
before you are permitted to use any Erin Stetzer Homes, DBA Stetzer Builders, Inc digital or
downloadable resources, online course, one-on-one or group coaching, class, program,
workshop, or training, or enter any online private forums operated by Erin Stetzer Homes, DBA
Stetzer Builders, Inc (for any purpose), whether on a website hosted by Circle, SquareSpace or
erinstetzerhomes.com or a third-party website such as an online course platform or facebook.com
(collectively “the Program”).
If you do not agree with these TOU, you may not use the Program.
As used in these TOU, the term “Releasees” is defined to include the following: (i) Erin Stetzer
Homes, DBA Stetzer Builders, Inc. , its subsidiaries, affiliated companies, owners, members,
managers, directors, officers, past and present employees, agents, coaches, representatives,
successors and assigns (collectively “the Company”); (ii) any Company volunteers; (iii)
1. The Program
a. You will receive as part of the Program:
i. All Program materials, including videos, audio, worksheets, resource
books and templates ;
ii. 1 group coaching call each week for duration of course;
iii. Community Chat support in between calls;
2. Participants
This Program is intended and only suitable for individuals aged 18 and above. Some of the
content in this Program may not be appropriate for children. Company hereby disclaims all
liability for use by individuals under the age of 18.
The Company reserves the right to offer additional program elements from time to time, for any
subgroup of participants. These additional program elements are a bonus, not a part of the
services included in the base version of the Program. The selection of the participants who may
participate in any additional program elements is at the sole discretion of the Company.
3. Payment
You agree to the following fees and payment schedule:
One-time payment of $4997, or two monthly payments of $2698, or three monthly payments of $1865 each due on the first of each month.
If paying by debit card or credit card, you give us permission to automatically charge your credit
or debit card for all fees and charges due and payable to the Company, without any additional
authorization, for which you will receive an electronic receipt. You also agree that the Company
is authorized to share any payment information and instructions required to complete the
payment transactions with its third-party payment service providers (e.g., credit card transaction
processing, merchant settlement, and related services).
If payment is not received by the date due, you will have a three (3) day grace period to make the
payment, otherwise the Program will not continue and we reserve the right to terminate your
access to the Program and all Content, as defined below, immediately and permanently.
If you fail to make any payment in a timely manner or voluntarily withdraw from the Program at
any time or for any reason, you will remain fully responsible for the full cost of the Program and
all payments in any payment plan you have chosen. The Company reserves the right to charge a
late fee on all balances more than 30 days overdue. You agree to reimburse the Company for all
collection and/or legal fees and expenses necessitated by lateness or default in payment.
4. Refunds
Your satisfaction with the Program is important to us. To receive a refund of any Program fee,
you must cancel your participation in the Program by the earlier of: (i) 7 days after payment of
the Program fee; or (ii) the date the Program begins.
In all other cases, because of the extensive time, effort, preparation and care that goes into
creating and providing the Program, the Company has a no refund policy. Unless otherwise
provided by law, you acknowledge that we do not offer refunds for any portion of your payment
for any of our Program and no refunds will be provided to you. By using and/or purchasing our
Program, you understand and agree that, except for the limited refund period described above, all
sales are final and no refunds will be provided.
We provide a 7-day money-back guarantee for the Program. That money-back guarantee is
governed by the following terms.
In order to qualify for a refund, you must submit ALL of the following items with your request
for a refund:
• Requirement 1: Complete and attach at least five sentences telling us specifics about your intentions of taking the course.
• Requirement 2: Complete and attach the takeaways from Module 1- both Video Tutorials and Resource Guide takeaways.
• Requirement 3: Complete and attach your work completed from the Resources Guide- either Homeowner activities or Industry Professional activities.
• Requirement 4: Attach screenshots of zoom attendance.
• Requirement 5: Tell us why this course was not a good fit for you and your business needs.
What did you expect that you did not get once inside the program?
• Within 7 days of your date of purchase, you may contact us at
members@erinstetzerhomes.com and let us know you’d like a refund by the 7th day at
5:00pm CST.
If you request a refund and do not include all the requirements listed above and the reason(s)
they did not work for you by the 7th day, you will not be granted a refund. All refunds are
discretionary as determined by the Company, and in some cases, the Company reserves the right
to keep a pro-rata amount of 1/6 of the full the course payment amount, to account for all the
materials received and consumed within the first 7 days. This is only if you have completed all
the requirements, but the Company determines that they are not sufficient.
We will NOT provide refunds for any request that comes more than 7 days following the date of
purchase. After day 7, all payments are non-refundable and you are responsible for full payment
of the fees for the Program regardless of whether you complete the Program.
Please note: If you opted for a payment plan and you do not request a refund within 7 days, with
the required information at the time of your refund request, you are required by law to complete
the remaining payments of your payment plan.
Upon determining that you are entitled to a refund pursuant to this policy, the Company will
promptly issue an instruction to its payment processor to issue the refund. The Company does
not control its payment processor and will not be able to expedite any refunds.
If you receive a refund of any purchase through this money-back guarantee, that shall
immediately terminate any and all licenses granted you to use the material provided to you under
these TOU. You shall immediately cease using the material and shall destroy all copies of the
information provided to you, including without limitation: video recordings, audio recordings,
forms, template documents, slide shows, membership areas, social media groups limited to
paying members, and other resources.
All refunds are discretionary as determined by the Company. To further clarify, we will not
provide refunds for requests made after the 7th day from your date of purchase and all payments
must be made on a timely basis.
Erin Stetzer Homes, DBA Stetzer Builders, Inc. reserves the right, in its sole discretion, to
determine how to discipline a participant who violates these Terms. Therefore, if a participant
disagrees with how the Company disciplines another member and requests a refund, the
Company will deny such request.
Furthermore, if a participant violates these Terms, the Company reserves the right, in its sole
discretion, to offer the participant another opportunity to abide by these Terms. If a participant
disagrees with the Company offering another participant a second opportunity to follow these
3 terms, no grounds for a participant to receive a refund would be created, and any request for a
refund on this basis shall be denied.
If, in the Company’s sole right and discretion, you persist with behaviors or actions that violate
these Terms, the Company may terminate your access and participation in the Program without
notice and without refund.
The Company may offer additional program elements for a subgroup members. The Company
reserves the right, in its sole discretion, to offer member participation in these additional program
elements to specific members. If a member is denied participation in these additional program
elements, no grounds for a member to receive a refund would be created and any request for a
refund on this basis will be denied.
Since we have a clear and explicit Refund Policy in these TOU that you have agreed to prior to
completing the purchase of the Program, we do not tolerate or accept any type of chargeback
threat or actual chargeback from your credit card company or payment processor. If a chargeback
is placed on a purchase or we receive a chargeback threat during or after your purchase, we
reserve the right to report the incident to all three credit reporting agencies or to any other entity
for inclusion in any chargeback database or for listing as a delinquent account, which could have
a negative impact on your credit report score. The information reported will include your name,
email address, order date, order amount, and billing address. Chargeback abusers wishing to be
removed from the database shall make the payment for the amount of the chargeback.
5. Intellectual Property Rights
a. Ownership of the Content
The words, videos, voice and sound recordings, training materials, design, layout, graphics,
photos, images, information, materials, documents, data, databases and all other information and
intellectual property accessible on or through the Company website, any third-party website the
Company may use to distribute or host the Program, and contained in e-mails sent to you by the
Company, as well as the look and feel of all of the foregoing (“the Content”) is property of the
Company and/or our affiliates or licensors, unless otherwise noted, and it is protected by
copyright, trademark, and other intellectual property laws.
b. The Company’s Limited License to You:
If you view, purchase or access any Program or any of the Content, you will be considered our
Licensee. For the avoidance of doubt, you are granted a revocable, non-transferable license for
personal, non-commercial use only, limited to you only.
This means you may view, download, print, email and use one copy of individual pages of the
Program and Content for your own personal purposes or your own business only.
You may not republish, reproduce, duplicate, copy, sell, display, disclose, distribute to friends,
family, or any other third party, or otherwise use any material from the Program or Content for
commercial purposes or in any way that earns you or any third party money (other than by
applying them generally in your own business). By downloading, printing, or otherwise using the
Program or Content for personal use you in no way assume any ownership rights of the Content
– it is still Company property. Any unauthorized use of any materials found in the Program or
Content shall constitute infringement.
You must receive our written permission before using any of the Program or Content for your
own commercial use or before sharing with others.
The trademarks and logos displayed on the Program or Content are trademarks belonging to the
Company, unless otherwise indicated. Any use including framing, metatags or other text utilizing
these trademarks, or other trademarks displayed, is strictly prohibited without our written
permission.
All rights not expressly granted in these terms or any express written license, are reserved by us.
c. Unauthorized Use
Your use of any materials found in the Program or Content other than that expressly authorized
in these TOU or by a separate written assignment, is not permitted (“Unauthorized Use”). You
agree to pay liquidated damages of five (5) times the total fees paid for the Program in the event
of your Unauthorized Use, or a minimum of $5,000 if you did not pay fees for the Program, in
addition to any legal or equitable remedies the Company may be entitled to pursue. This is not a
penalty but an agreed liquidated damages charge for the Unauthorized Use.
You agree that any violation or threatened violation of the Intellectual Property Rights terms in
these TOU would cause irreparable injury to Us that may not be adequately compensated by
damages, entitling Us to obtain injunctive relief, without bond, in addition to all legal remedies.
d. Your License to the Company; Use in Testimonials and Marketing.
By posting or submitting any material during the Program such as comments, posts, photos,
designs, graphics, images or videos or other contributions, you are representing to us that you are
the owner of all such materials and you are at least 18 years old. You are also granting us, and
anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive,
unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative
works from, distribute, and/or publicly perform or display your contributions, in whole or in part,
in any manner or medium, now known or developed in the future, for any purpose, and granting
us the right to make it part of the Company’s current or future Program and Content. This right
includes granting us proprietary rights or intellectual property rights under any relevant
jurisdiction without any further permission from you or compensation by us to you.
You also consent to photographs, videos, and/or audio recordings, including teleconference calls,
webinars, or other communications, that may be made by the Company during the Program that
may contain you, your voice and/or your likeness. In the Company’s sole discretion, we reserve
the right to use these photographs, videos, and or/audio recordings and/or any other materials
submitted by you to the Company or created by the Company in connection with your
participation in any Program, without compensation to you at any time, now or at any time in the
future.
You also grant us, and anyone authorized by us, the right to use your likeness and identify you as
the author and individual depicted in any comments, posts, photos, images, videos or other
contributions created by you or the Company, or by name, email address, or screen name, for any
purposes, including commercial purposes and advertising. You acknowledge that we have the
right but not the obligation to use any contributions from you and that we may elect to cease the
use of any such contributions in the Program or in our Content at any time for any reason.
This means you give the Company permission to use anything you submit or post in the Program
or any third-party forum or website operated by the Company, or anything captured by the
Company during your participation in the Program, including images in which your face is
visible and recognizable.
e. Request for Permission to Use the Content
If you wish to use any of the Content, or any other intellectual property or property belonging to
us, you should request permission in writing BEFORE you use the Content by completing the
“Contact” form on the website, or by sending an e-mail to britta@erinstetzerhomes.com.
If you are granted permission by the Company, you agree to use the specific Content that the
Company allows and only in the ways for which the Company has given you its written
permission. If you choose to use the Content in ways that the Company does not specifically give
you written permission, you agree now that you will be treated as if you had copied, duplicated
and/or stolen such Content from us, and you consent to immediately stop using such Content and
to take whatever actions as we may request and by the methods and in the time frame that we
prescribe to protect our intellectual property and ownership rights in the Program and Content.
6. Your Conduct in the Program; Confidentiality
Please choose carefully the materials that you upload to, submit to, or embed on any website
operated by the Company and any third-party forums operated by the Company. Any material
you post on the Company’s website or in any third-party forums operated by the Company may
become public.
Company is not legally bound to keep your information confidential. Nevertheless, Company
agrees to keep all information about our relationship strictly confidential except in very rare
circumstances where disclosure is required by law, for example when a court might issue a
subpoena for the file or information, or if you threaten to harm yourself, or others. You
acknowledge that our communications are not covered by any doctor-patient privilege or other
privilege.
You agree to keep all information you learn about other Program participants, their business, or
clients (as applicable), strictly confidential except in very rare circumstances where disclosure is
required by law.
You are responsible for your material and for any liability that may result from the material you
post. You participate, comment, and post material at your own risk. Any communication by you
on the Company’s website and any third-party forums operated by the Company, whether by
leaving a comment, participating in a chat, public or private forum, or other interactive service,
must be respectful. You may not communicate or submit any content or material that is abusive,
vulgar, threatening, harassing, knowingly false, defamatory or obscene or otherwise in violation
of any law or the rights of others. You agree to post comments or other material only one time.
The Company, in its discretion, may delete or modify, in whole or part, any post, comment or
submission to the Company’s and any third-party forums operated by the Company. The
Company does not, however, have any obligation to monitor posts, comments, or material
submitted by third parties. The Company neither endorses nor makes any representations as to
the truthfulness or validity of any third-party posts, comments, or material on the Company
website or any third-party forums operated by the Company. The Company shall not be
responsible or liable for any loss or damage caused by third-party posts, comments, or materials
on the Company website and any third-party forums operated by the Company.
You are strictly forbidden from the following:
• Causing damage to any Company website or third-party forums operated by the Company
• Using any Company website or third-party forums operated by the Company for any unlawful,
illegal, fraudulent or harmful purpose or activity
• Using any Company website or third-party forums operated by the Company to copy, store,
host, transmit, send, use, publish or distribute any spyware, virus, worm, Trojan horse, keystroke
logger or other malicious software
• Using any Company website or third-party forums operated by the Company to transmit, send
or deliver unsolicited communications or for other marketing or advertising purposes
• Systematically or automatically collecting data from any Company website or third-party
forums operated by the Company
• Sharing private and proprietary information from the Program or other participants with anyone else
• Discriminatory speech, hate speech, comments, or actions against another member based on
their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels
• Harassing, fighting with, or being disrespectful to other participants
We may also post separate rules regarding your behavior in any online community or forum,
whether hosted on the Company’s website or a third-party website, which may be updated from
time to time. You agree that you are bound by those rules and they are expressly incorporated
into these TOU.
If, in the Company’s sole discretion, your conduct violates these TOU in any way, you agree that
the Company may immediately and permanently terminate your participation in the Program and
your access to the Content without refund.
The Company does its best to create a safe and welcoming space for all participants, however,
Company cannot guarantee that all participants will follow these guidelines. Company, in its sole
discretion, may remove any participant’s comments, posts, content or materials, however,
Company does not have a duty to review all comments, posts, content and material shared within
any online private forums or groups or on any group call. Therefore, Company shall not be held
liable for any participant’s comments, actions, posts, content or materials that result in another
participant’s trauma or discomfort.
7. Username and Password
To access certain features of the Program, including any private membership areas, you may
need a username and password. You agree to keep your username and password confidential.
During the registration process for any service or product, you agree to provide true, accurate,
current and complete information about yourself. If the Company has reasonable grounds to
suspect that you have provided false information, shared your username and password with
anyone else, or forwarded any non-public material from the Program to any other person, the
Company has the right to suspend or terminate your account and refuse any and all current or
future use of the Program or any Content, in whole or part, without refund. Any personally
identifiable information you provide as part of the registration process is governed by the terms
of the Company’s website Privacy Policy.
8. Termination or Cancellation
The Company reserves the right in its sole discretion to refuse or terminate your access to the
Program and Content, in full or in part, at any time without notice. In the event of cancellation or
termination, you are no longer authorized to access the part of the Program or Content affected
by such cancellation or termination. The restrictions imposed on you in these TOU with respect
to the Program and its Content will still apply now and in the future, even after termination by
you or the Company.
OPTION 1: Participant paid Program fee in full and would like to cancel their access and
participation in the Program
If you would like to cancel your access and participation in the Program, you must provide the
Company with written notice (including e-mail). You will continue to have access to the
materials and Content of the Program until the end of the then-current month OR Your access to
the materials and Content of the Program will be immediately terminated upon your notice of
cancellation. You will not be issued a refund for any remaining days or months of the Program
after your cancellation.
In the event you decide to cancel, any default, or late payments will be due immediately.
OPTION 2: Participant has opted for a payment plan option for the Program (i.e. monthly
payments) but would like to cancel their access and participation in the Program
If you have opted to pay for the Program via monthly / other installment period payments, and
you would like to cancel your access and participation in the Program, you must provide the
Company with at least 10 days written notice (including e-mail) before your next recurring
charge. You will continue to have access to the materials and Content of the Program until the
end of the then-current payment period OR Your access to the materials and Content of the
Membership Program will be immediately terminated upon your notice of cancellation. You will
not be issued a refund for any remaining days or months of the Program after your cancellation.
In the event you decide to cancel, any payment plan and remaining payments are due upon
cancellation: remaining installment, default, or late payments will be due immediately.
9. Personal Responsibility, Assumption of Risk, Release, Disclaimers
f. You acknowledge that, by engaging with the Company for the Program, you
voluntarily assume an element of inherent risk, and knowingly and freely assume
all risk and responsibility for injuries to any persons or damages to any property,
and release, covenant not to sue, and hold Releasees harmless for any and all
liability to you, your personal representatives, assigns, heirs and next of kin, for
any and all claims, causes of action, obligations, lawsuits, charges, complaints,
controversies, damages, costs or expenses of whatsoever kind, nature, or
description, whether direct or indirect, in law or in equity, in contract or in tort, or
otherwise, whether known or unknown, arising out of or connected with your ( or
your minor child’s/ward’s) participation in the Program, whether or not caused by
the active or passive negligence of the Releasees.
In the event that the release and hold harmless provision is held unenforceable for
any reason, you agree to limit any damages claimed to the total paid to the
Company for the Program.
g. The Program and Content provide information and education only, and do not
provide any financial, legal, medical or psychological services or advice. None of
the Program or Content prevents, cures or treats any mental or medical condition.
The Program and Content is not intended to be a substitute for professional advice
that can be provided by your own accountant, lawyer, financial advisor, or
medical professional. You are responsible for your own financial, legal, physical,
mental and emotional well-being, decisions, choices, actions and results. You
should consult with a professional if you have specific questions about your own
unique situation. The Company disclaims any liability for your reliance on any
opinions or advice contained in the Program.
h. Earnings and Results Disclaimer. You agree that Company has not made and
does not make any representations about the earnings or results you may receive
as a result of your participation in the Program. The Company cannot and does
not guarantee that you will achieve any particular result or earnings from your use
of the Program, and you understand that results and earnings differ for each
individual.
i. Any links to third-party products, services, or sites are subject to separate terms
and conditions. The Company is not responsible for or liable for any content on or
actions taken by such third-party company or website. Although the Company
may recommend third-party sites, products or services, it is your responsibility to
fully research such third parties before entering into any transaction or
relationship with them.
j. The Company tries to ensure that the availability and delivery of the Program and
Content is uninterrupted and error-free. However, the Company cannot guarantee
that your access will not be suspended or restricted from time to time, including to
allow for repairs, maintenance or updates, although, of course, we will try to limit
the frequency and duration of suspension or restriction.
k. THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR
THROUGH THE PROGRAM AND CONTENT ARE PROVIDED “AS IS” AND
WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE
COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
COMPANY DOES NOT WARRANT THAT THE PROGRAM OR ANY OF ITS
FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT
DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE,
INCLUDING MEMBERSHIP PAGES, OR THE SERVERS THAT MAKE IT
AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL
COMPONENTS.
l. THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES
THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE
PROGRAM, INCLUDING ITS MATERIALS, PRODUCTS OR SERVICES, OR
THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES MADE
AVAILABLE THROUGH THE PROGRAM.
10. Security
Security for all personally identifiable information is extremely important to us. Unfortunately,
no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we
strive to protect your personal information, The Company cannot ensure or warrant the security
of any information you transmit via the internet. By transmitting any such information to the
Company, you accept that you do so at your own risk.
11. Legal Disputes
These TOU shall be governed by and construed in accordance with the laws of the State of Texas
without giving effect to its conflict of laws principles. The state and federal court nearest to
Houston, Texas shall have exclusive jurisdiction over any case or controversy arising from or
relating to the Program or Content, including but not limited to the Company’s Privacy Policy or
these TOU. By using the Program or Content, you hereby submit to the exclusive jurisdiction
and venue of these courts and consent irrevocably to personal jurisdiction in such courts and
waive any defense of forum non conveniens. The prevailing party in any dispute between the
parties arising out of or related to these TOU, whether resolved by negotiation, mediation, or
litigation, shall be entitled to recover its attorneys’ fees and costs from the other party.
12. Users Outside United States
The Company controls and operates the Program from offices in the United States. The
Company does not represent that materials on the Program are appropriate or available for use in
other locations. People who choose to access the Program from other locations do so on their
own initiative and are responsible for compliance with local laws, if and to the extent local laws
are applicable.
13. Indemnification
You agree to defend, indemnify, release, and hold harmless the Company and any directors,
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officers, agents, contractors, partners, assigns, successors-in-interest and its and their employees
from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and
expenses (including but not limited to attorney’s fees) arising from or in connection with: (i)
your use of the Program or Content in violation of these TOU, (ii) any breach by you of these
TOU or any representation and warranty made by you herein, (iii) any comment, post, or
material you submit to the Company’s website or any third-party forum or website operated by
the Company, (iv) your use of materials or features available on the Program or Content (except
to the extent a claim is based upon infringement of a third-party right by materials created by the
Company) or (v) a violation by you of applicable law or any agreement or terms with a third
party to which you are subject.
14. Force Majeure
The Company shall not be deemed in breach of these TOU if Company is unable to provide all
of the Program or any portion thereof by reason of fire, earthquake, labor dispute, act of God or
public enemy, epidemic, pandemic, death, illness or incapacity of the Company or any local,
state, federal, national or international law, governmental order or regulation or any other event
beyond Company’s control (collectively, “Force Majeure Event”). Upon occurrence of any Force
Majeure Event, the Company shall give notice to you of its inability to perform or of delay in
completing the Program and shall propose revisions to the schedule for completion of the
Program or other accommodations, or may terminate these TOU.
15. General Provisions.
The Company may modify these TOU at any time. All modifications shall be posted on the
Company’s website and participants shall be notified when accessing the course or program or
via email. If any provision of these TOU is held invalid or unenforceable, the remainder of these
TOU will remain in full force and the invalid or unenforceable provision will be replaced by a
valid or enforceable provision. This is the entire agreement of the parties, and reflects a complete
understanding of the parties with respect to the subject matter. These TOU supersede all prior
written and oral representations.
By clicking on the box when signing up for the Program, you are providing the electronci
equivalent of your signature and assert that you have read, understood and agreed to this
entire document. If you do not agree with these TOU, do not purchase or use the Program
or Content.
Updated on April 2, 2025.